Privacy Policy

1. Information We Collect

We collect personal information in the following ways:

• Information you provide: This includes your name, email address, phone number, and any other information you supply when you complete forms or request services.
• Automatically collected information: This includes information such as your IP address, browser type, and other data collected through cookies or similar tracking technologies.
• Information from third parties: We may receive information about you from third-party sources, such as partners or law firms, where applicable.

2. How We Use Your Information

We use your personal information to:

• Provide conveyancing services and connect you with vetted law firms.
• Communicate with you regarding your inquiries or services you've requested.
• Improve our website, services, and user experience.
• Comply with legal obligations.

3. Legal Basis for Processing

We process your data based on the following legal grounds:

• Consent: Where you have given clear consent for us to process your personal data for a specific purpose.
• Contractual necessity: To fulfill a contract or service agreement between you and Conveyancing-Solicitor.co.uk.
• Legitimate interests: For purposes such as improving our services or direct marketing, where our interests are not overridden by your rights.

4. Sharing Your Information

We may share your personal data in the following circumstances:

• With trusted law firms: To connect you with a conveyancer or solicitor that matches your needs.
• Service providers: We may share your data with service providers who assist in the operation of our website and business.
• Legal and regulatory bodies: If required by law, we may share your data to comply with legal obligations, such as responding to court orders or regulatory requests.

5. How Long We Keep Your Data

We only retain your personal information for as long as is necessary for the purposes for which it was collected, including compliance with legal and regulatory obligations. Typically, we retain data for up to 7 years after our last interaction with you, unless a longer retention period is required by law.

6. Your Rights

You have the following rights regarding your personal information:

• Access: You can request a copy of the personal data we hold about you.
• Rectification: You can request that any inaccurate or incomplete data be corrected.
• Erasure: You can ask us to delete your personal data, subject to certain legal conditions.
• Restriction of processing: You have the right to request a limit on how we use your data.
• Data portability: You can request your personal data in a machine-readable format.
• Objection: You can object to the processing of your personal data based on legitimate interests or for direct marketing purposes.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your experience on our site, understand usage patterns, and deliver targeted advertising. For more information on how we use cookies, please refer to our Cookie Policy.

8. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of electronic transmission is completely secure, and we cannot guarantee absolute security.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to review the privacy policies of any third-party websites you visit.

10. Changes to This Privacy Policy

We may update this privacy policy from time to time. When we make changes, we will update the "last updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your data.